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Tenant FAQ

Q: Is there a yearly charge for lease renewal?
A: No.
Q: Do I pay first month's rent and last month’s rent with my security deposit?
A: No. First month’s rent and the security deposit are due upon signing of the lease.
Q: How do I pay rent?
A: You can make your rent AND utility payments through our online portal, which you will receive access to shortly after move-in. We also accept money orders and checks made payable to Realty Solutions.
Q: How old do you have to be to apply?
A: You must be 18 years of age to apply.
Q: I want to get a pet. What do I do?
A: Always ask first, as the property owner may not allow pets in the home. If the property owner does allow pets, the breed & size of the pet would need to be known, as some breeds are on a prohibited list. There is also a $25 per pet fee that will be added to your monthly rental payment.
Q: I want to move out, but my roommate wants to stay. What do I do?
A: Arrangements to have names added and/or removed from the lease would have to be made. From there, we would reevaluate the remaining tenant in order to ensure they can manage the monthly rental payments on their own. If there is a new tenant replacing the vacating tenant, then we would have the new tenant go through our application process.
Q: Is the deposit refundable?
A: The security deposit is held for the length of the lease to be used for any damages that occur at the property OR for any outstanding utility bills/back-rent that may be owed. If the tenant is in good standing with those items, then the security deposit is released to them.
Q: My lease expiration is coming and I want to move out. What do I do?
A: Any tenant giving a notice of vacating the property must provide this in writing 60 days prior to lease end date.
Q: Who is responsible for paying for repairs & maintenance requests?
A: The tenant is responsible for any maintenance/repairs considered to be neglect. Any repairs that are out of the tenant;s control and property specific may be covered by the property owner.
Q: Who needs a cosigner?
A: Any potential renter that cannot support the monthly rental payment due to income or credit issues may be asked for a cosigner to be on the lease.
Q: You have a property I want to rent. How do I apply?
A:We can send you our full application package, which needs to be sent back in-full to be screened for consideration.

What People are Saying About Us

4.9/5
4.9 /5
84 Reviews

Google
5.0/5
Nov 15, 2021
Google Realty Solutions Bill
As an owner in one of the communities they represent and a vendor doing work for Realty solutions l have nothing but good things to say about the company the maintenance at our property is excellent they are responsive with requests for work that needs to be done and as a vendor they are very easy to work with pay their bills promptly and allow us to execute quickly I am very happy to be associated with this company in both capacities
Survey
5.0/5
Nov 11, 2021
Realty Solutions Vince
Yes, workers did a good job clearing leaves that were clogging rain gutters. But, on Nov 9th Capstone returned to my building L to complete some roof repairs due to a previous leak. At that time workers noticed that the gutters were again full of leaves. They cleared them of the debris. This will be a recurring problem considering the quantity of fallen leaves where I reside. I would strongly suggest installation of gutter guards. This will ensure proper water drainage leading away from the building which is essential in the prevention of water damage. Also, this will reduce the need for continual gutter cleaning and the expense associated with the cleaning. Thank you.
Survey
5.0/5
Sep 17, 2021
Realty Solutions Edward
Survey
4.0/5
Sep 16, 2021
Realty Solutions Gia
I’m a big fan of the tenant portals. It makes paying rent and putting in maintenance requests super easy. Whenever there is an issue you guys are pretty good at responsibility at a decent time. I have no issues with reality solutions. The only thing I’d recommend is getting better maintenance people. I put in a request probably 3 times since I’ve lived here and for some reason when we have super heavy rains the ceiling in my bedroom still leaks and each time it does the crack in the ceiling gets bigger. But no issues with u guys just the maintenance people who come, they walk on the roof for 15 minutes and the. Leave.
Google
5.0/5
Sep 14, 2021
Google Realty Solutions Aamir
Excellent support with complete piece of mind. Very happy with the service including the details on specific items.

Address

Audubon Professional Center
415 South White Horse Pike
Audubon, NJ 08106

Phone Number

Toll-Free: 1-855-547-4700
Fax: 1-855-347-1257

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